Sales Development Manager

We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

Porter Hospitality is seeking a proactive and results-driven Sales Development Manager to help grow our market share by identifying and engaging new business opportunities. Reporting directly to Co-Founder Kathleen Selke, this role is responsible for setting the stage for successful client relationships through rigorous prospecting and outreach efforts. The ideal candidate will excel at generating qualified leads, scheduling high-impact meetings, and assisting the executive team in converting those leads into lasting partnerships.

We are committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $102,000-$125,000/annually

Location: Los Angeles or San Francisco

Benefits:

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Wellness App with reimbursement of up to $500/year
• Profit Sharing
• Porter team bonus 

Key Responsibilities

1. Prospecting & Lead Generation
• Research and identify potential clients through various channels (e.g., personal network, social media, networking events, industry databases).
• Develop and refine outreach strategies to engage key decision-makers in target industries.
• Maintain an active pipeline of high-quality leads.
2. Outreach & Relationship Building
• Craft personalized email campaigns, cold calls, and social media messages to initiate contact with potential clients.
• Nurture long-term relationships with prospective clients through regular follow-ups and tailored communications.
3. Pipeline Management
• Qualify leads by understanding each prospect’s needs, challenges, and decision-making processes.
• Ensure a steady flow of opportunities into the sales funnel by setting meetings and appointments for the executive team.
• Track all activities and progress in the CRM, ensuring data integrity and timely updates.
4. Collaboration with Executive Team
• Work closely with the executive team to prepare for meetings, including background research, presentation materials, and agendas.
• Participate in key prospect meetings alongside the executive team, as needed.
• Support post-meeting follow-ups, including proposal development, contract review, and additional outreach to maintain momentum.
5. Market & Competitive Analysis
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Provide regular feedback to the executive team on market demands and competitive positioning.
6. Metrics & Reporting
• Track and report on key performance indicators (KPIs), including outreach volume, lead quality, and conversion rates.
• Present actionable insights and recommendations for continuously improving the sales development process.
7. Executive Support
• Executive Admin Support
• Manage executive calendars, schedule appointments, and coordinate travel and accommodations.
• Prepare executive-level documents such as presentations, agendas, and follow-up materials.
• Organize internal meetings, take meeting minutes, and ensure timely distribution of action items.
• Provide day-to-day administrative support to the executive, ensuring alignment and efficient time management.

Qualifications

• Education: Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Experience: 5+ years of sales development or business development experience, preferably in hospitality or a related service industry.
• Commercial Real Estate Expertise:
• Deep understanding of commercial real estate players and geographies, with strong connections to office developers.
• Proven ability to leverage industry contacts to identify and engage potential clients.
• Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot) and strong command of Microsoft Office.
• Sales Acumen: Demonstrated track record of meeting or exceeding lead generation and appointment-setting targets.
• Communication Skills: Exceptional written and verbal communication abilities, including strong presentation skills.
• Collaboration: Ability to work effectively with cross-functional teams, especially executive leadership.

Key Competencies

• Proactive & Goal-Oriented: Driven to exceed targets, with a can-do attitude toward tackling challenges and seeking creative solutions.
• Relationship Building: Skilled at building rapport and trust with potential clients through consistent and meaningful outreach.
• Analytical Thinking: Able to interpret market data and sales metrics to refine strategies and maximize results.
• Organized & Detail-Oriented: Capable of managing multiple prospects and initiatives simultaneously without losing track of follow-ups.
• Adaptability: Comfortable with a fast-paced environment and open to shifting priorities based on business needs.