• Installation Supervisor

    Job Locations US-CA-Offsite Office Base/Santa Clara
    Job ID
    Operation Services
    Regular Full-Time
  • Overview


    Installation Supervisor


    Overview/Position Summary

    Supervises all field employees to include Installation Leads and Installers. Ensures high quality installations in compliance with manufacturer’s specifications, while exceeding customer’s expectations and meeting budgets.



    • Attend pre-install meetings and job walks to determine manpower and best utilization of resources for maximum efficiency and customer satisfaction.
    • Conduct daily filed job audits and ensures that all company and departmental processes and procedures are met.
    • Utilizes and develops job packet information to make improvements in the communication and quality of installation work in order to better support our internal departments and clients.
    • Assists Installation billing with post installation packets to ensure capturing all potential billings.
    • Takes an active, improvement role in “maximizing resources” meetings with service and delivery twice per week.
    • Trains lead installers on planning, paperwork, cost management, installation and on-site leadership. Also trains, mentors and develops all levels of installation crew.
    • Ensures job profitability by…..
    • Directly involved in counseling employees and provides feedback for performance reviews.
    • Responsible for overall safety of department personnel and compliance with OSHA and local safety codes.





    High School diploma or general education degree; and 10 to 20 years previous experience as a Lead Installer.



    • Ability to read and interpret furniture installation drawings and blueprints
    • Knowledge of and experience with project cost management
    • Ability to lead and train a crew of installers
    • Experience with complex product cutting or modification
    • Ability to assess site conditions and plan accordingly
    • Excellent verbal and written communication skills
    • Working knowledge of Microsoft Office programs and ability to learn internal system
    • Strong judgment/decision skills
    • Extensive knowledge of furniture installation and the furniture industry


    Physical Requirements

    • Ability to lift up to 100 pounds and carry up to 50 pounds
    • Ability to walk distances within the warehouse, office and client locations
    • Job involves bending, stooping, climbing, mount and dismount forklift/truck
    • Seeing, color perception, hearing/listening, clear speech


    Work Environment

    Regularly works alone or with others, has both face to face and over the phone contact with others, works around electrical equipment. Occasionally works a different shift, may work inside or outside in extreme hot or cold, may work around noise and mechanical equipment, moving objects, fumes/odors and dust/dirt.


    Job Status – Non-Exempt




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